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Empower Dataworks

We are a boutique consulting firm that specializes in energy affordability studies, energy assistance program design and language access planning for natural gas and electric utilities across North America.

  • Understand the energy burden and affordability challenges of your customers
  • Effectively comply with equity regulations or rate case requirements
  • Improve access to your utility services for limited English customers
  • Use data to run your energy assistance programs more efficiently, acquire more program participants, and optimize your marketing and communications

Services

Energy equity flywheel diagram: Understand - Evaluate - Design - Implement

Energy Equity

We assist utilities with the full lifecycle of energy assistance and low-income programs: energy burden, needs assessments, evaluations, program design and implementation. We rely on our robust Energy Equity Flywheel framework to ensure program cost-effectiveness and stellar performance. Our powerful Energy Burden Dashboard provides you with easy drill-down access to analysis results and actionable insights.

Download our white paper on Quantitative Energy Equity, which discusses frameworks for utilities to quantify and monitor the performance of their energy assistance programs.
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Regulatory Compliance

We work with utilities to ensure their compliance with energy equity and economic impact regulations, including analysis, research studies, program design support and reporting. Contact us for examples of regulatory support from across the country.

language priority matrix based on prevalence and urgency

Language Access Planning

We evaluate customer language needs, relevant local cultural contexts, and potential language barriers to utility program access. We leverage our Utility Language Priority Matrix to provide practical recommendations that ensure utilities focus on the most critical language service improvements specific to their service territory.


About

Hassan Shaban, PhD

Principal
Hassan Shaban

Hassan is an economist and mechanical engineer with expertise in data analysis, program design and evaluation. He is a well-respected expert on utility affordability and energy burden. Hassan holds a PhD in Mechanical Engineering from the University of Ottawa and a BSc in Mechanical Engineering from Alexandria University.

Lacy Stockton

Principal
Lacy Stockton

Lacy is a multi-disciplinary marketing and technical specialist with experience as a creative marketing strategist and conservation engineer. She is our in-house expert on utility communication strategy for customer programs and language access. She holds a BA in Community and Environmental Planning from the University of Washington, as well as a BSc in Mechanical Engineering and BSc in Computing Technology both from the University of Ottawa.


Contact Us

Email us at hello@empowerdataworks.com


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